Leaders are asking this.

Wednesday, October 25, 2023

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Great questions can change everything for an organization. That's why we're collecting and answering leaders' most important questions. Leaders' inquiries are often more complex than they seem, so we're digging deeper to uncover what these questions truly mean.

Here's a question we think will interest you:

of employees strongly agree that their organization takes action on surveys.

When leaders ask:

“Where should I be paying attention to the voice of the employee, and how should I use that information?”

They're actually asking:

“How do I learn what's most important to employees, what's driving them to be productive and engaged, and what's distracting them from getting work done?”

What to do about it:

Develop a listening strategy. Your listening strategy should be tied to higher-level objectives; otherwise, you might not do anything with the information you gather. Whether rolling out new values, adjusting organizational structure or changing performance management practices, you should consider those pieces when deciding what to listen for.

But that's not all. Continue reading to get the complete answer.

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