Tuesday, September 24, 2024
World-class support you love, now even better. | Better plans. Better support. | | | We've listened to your feedback and are thrilled to announce our brand-new support plans launching soon. Before they go live, we wanted to give you an exclusive sneak peek at the new features designed to provide faster, more personalized support when you need it most. | • Private Slack Channel - Interact directly with our support team through your own dedicated Slack channel. • Screen Sharing - Real-time troubleshooting with our experts, right on your screen. • Code Review - Let us weigh in on development and spot potential issues before they arise. • Code Pairing - Collaborate with us on your development; stop spinning your wheels and pull us in! • Pull Request Escalation - A specific enhancement or bug causing you trouble? We'll escalate the fix and get it released. • Strategic Calls - Regular check-ins with our team to keep your site on track and future-proofed. | Lock-In Current Support Plans | We'll be rolling out new pricing and plans soon, but until then, you can lock in our current support plans before the changes take effect. | "I must admit, no other software developer/vendor has ever replied so quickly and thoroughly to issues than your team. I have another vendor who legit takes 1 week to get a simple reply that very rarely answers the question or resolves it. It's refreshing. Thank you." — Marty Foy, Support Customer | | | ExpressionEngine: The world's most flexible & secure open source CMS. ---------------------------------- | | | Packet Tide LLC
P.O. Box 730392
Ormond Beach, FL
32173
Packet Tide owns and develops ExpressionEngine. © Packet Tide, All Rights Reserved.
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